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Webasto Thermo Top C fault codes

The Thermo Top C stores its faults in memory and reports them over the W-Bus (command 0x56 01). The codes are the same ones VCDS reads on module 18 (auxiliary heater), the WTTC app and web page, or any W-Bus reader. Each code is in hexadecimal; many come in two versions: 0x0_ for a short circuit and 0x8_ for an open circuit (broken wire or loose connector).

Before touching anything: disconnect the heater and let it cool down. These hints are general guidance only; if you are not confident working safely with 12 V, diesel or the cooling circuit, take it to a workshop. Never test it in an enclosed garage: the exhaust contains carbon monoxide.
CodeMeaningWhat to check
0x01Defective control unitPull and refit its fuse; if it comes back, the control unit needs a workshop.
0x02No startFuel: tank level, line and filter, air in the line; metering pump and its wiring; air intake and exhaust not blocked; glow plug.
0x82No start during test runFuel: tank level, line and filter, air in the line; metering pump and its wiring; air intake and exhaust not blocked; glow plug.
0x03Flame failure (goes out during start-up)Fuel: tank level, line and filter, air in the line; metering pump and its wiring; air intake and exhaust not blocked; glow plug.
0x83Flame failure (while running)Fuel: tank level, line and filter, air in the line; metering pump and its wiring; air intake and exhaust not blocked; glow plug.
0x04Supply voltage too highAlternator regulator and voltage with the engine running (should not exceed ~15 V).
0x84Operating voltage too lowBattery charge, terminals, grounds and voltage drop in the wiring (the glow plug draws a lot of current at start-up).
0x05Flame detected before combustionFlame sensor / glow plug; leftover diesel in the chamber after failed starts.
0x85Flame detected after combustionFlame sensor / glow plug, and that the metering pump does not drip when stopping.
0x06OverheatingCoolant level, air in the circuit, water pump, kinked hoses or thermostat.
0x07Locked out (interlock)It locks out after several failed starts or overheating: find the cause (other codes) and unlock it (see below).
0x87Permanent lock-outAs for 0x07, but a diagnostic tool is needed to unlock it.
0x08Metering pump: short circuitWiring and connector of the metering pump (usually near the tank).
0x88Metering pump: failure / open circuitMetering pump connector, broken wire or faulty pump.
0x09Combustion air fan: short circuitFan motor and its wiring.
0x89Combustion air fan: open circuitFan connector and wiring.
0x0AGlow plug / flame monitor: short circuitGlow plug and its wiring.
0x8AGlow plug / flame monitor: open circuitBurnt-out glow plug or loose connector.
0x0BCirculation pump: short circuitWater pump and its wiring.
0x8BCirculation pump: open circuitWater pump connector or faulty pump.
0x12W-Bus communication failureThe W-Bus wire (the “black” one on the controller connector), common ground and, with WTTC, the TJA1020 module.
0x92Command refresh failureThe controller stopped sending the keep-alive while it was running: W-Bus wire or the controller/timer itself.
0x14Temperature sensor: short circuitThe heater's temperature sensor and its wiring.
0x94Temperature sensor: open circuitTemperature sensor connector or broken wire.
0x15Combustion air fan blockedSomething stopping the fan from turning (dirt, rust, soot).
0x97Overheat sensor position wrongThat the sensor is correctly seated in its housing.
0x98Power supply interruptionFuse, terminals and the heater's +12 V and ground wiring.
0x9CIntelligent undervoltage detectionAs for 0x84: battery and connections.

How to read and clear the faults

If it is locked out (0x07 or 0x87)

After several failed starts in a row or overheating, the Thermo Top C locks itself out and stops obeying until it is unlocked. This is done by clearing the fault memory with a diagnostic tool (VCDS, module 18) or with the procedure given in your installation's manual. Find the cause first: otherwise it will lock out again.

Code names according to the error table of libwbus. Webasto and Thermo Top are trademarks of their owners; WTTC is not related to them.